Indian BPOs get clean chit from SymantecInternet and data security software giant Symantec has given a clean chit to India in terms of malicious internet activity, which can be roughly translated as data thefts and security breaches.
Vertex acquires Alliance Data’s utility services businessVertex, a global outsourcing firm, announced today an agreement with Alliance Data Systems Corporation to acquire the company’s Utility Services business for an undisclosed amount
Wipro Infotech forays into the Middle EastWipro Infotech, the business process outsourcing arm of Wipro Technologies is all set to sign up a few deals in the lucrative and high growth markets of teh Middle East, published media reports here indicated.
India dominates as leading offshore IT destinationDespite rising costs, India has emerged as the most mature location for offshore IT and BPO services says Everest Research
Cost pressures drive large scale BPO and ITO in healthcare sectorThe economic slump in the US is accelerating adoption of outsourcing in the healthcare industry as it struggles to streamline its back-office to meet increased demand for services
TCS-Nielsen outsourcing deal in the eye of a stormThe uproar against outsourcing work to Indian IT service providers has risen once again as Nielsen Co, the media company which signed a $1.2-billion outsourcing deal with Indian IT services provider TCS is facing strong criticism for announcing it, would lay off 117 workers this month
Zensar foray’s into domestic BPO market with Kotak MahindraPune based Zensar Technologies, a leading IT and BPO services provider today announced that it was setting up a customer relationship management centre for Kotak Mahindra Bank
Pink slips to techies with fudged CVsThe IT-BPO industry is becoming increasingly alert on fake biodatas
Nasscom brainstorms on key challenges to captive BPOsExperts from the business process outsourcing industry have gathered in the city to debate the challenges faced by captive BPO units
`Tear` II cities: No frills, no thrills, moan BPO staffLack of malls, multiplexes and other social infrastructure stall advent of the BPO wave into tier II, III cities
Aviva renews outsourcing contract with EXLNasdaq-listed BPO firm, ExlService Holdings Inc, on Friday announced that insurance giant Aviva has renewed its outsourcing contract with EXL for services from the latter’s Noida facility up to January 2012. The existing Noida contract with Aviva is in effect until July 2009, and the annual revenue realisation is close to $18 million.
WNS acquires Aviva’s BPO arm for $228 mnTop Indian BPO firm WNS has bought Aviva Global Services (AGS), the captive BPO arm of Aviva, world’s fifth largest insurance group, for $228 million (Rs 920 crore).
