June 24, 2013
Bangalore, 24 June 2013: Hinduja Global Solutions (HGS), a BPO services provider, announced the opening of its twelfth delivery center, which has a capacity of 350 seats and will provide inbound customer care services. The center is located at Barrie in Ontario, Canada, and is the fourth center in the region.
In a press statement, HGS said that the new center is expected to generate 500 jobs in the city of Barrie in its full capacity. HGS entered Canada through the acquisition of OLS in 2011, catering to the local market as well as near shore options for the U.S.
HGS, part of the multi-billion dollar Hinduja Group, is a player in customer relationship and business process management, with footprint across North America, Latin America, Europe, Asia and Africa. HGS Canada offers technical support, inbound sales, customer care and customer loyalty services in English and French.