June 20, 2013
Hinduja Global Solutions, a BPO services provider, announced two significant additions to its senior management team of North America and one major addition to its global leadership team to drive the organization’s growth targets and bring an increased focus in United States and Canada.
Chris Lord joins as the Senior Vice President, Global Sales Strategy and Sales Operations. His primary responsibility is to ensure that all the geographical sales teams at HGS have the best and optimized sales support by leveraging HGS' global capabilities, best practices, assets, collaterals, and IP. With over 25 years of IT and BPO services experience at the leadership level with firms like Wipro, Accenture, EDS, and Xerox in India, Philippines, Europe, USA and Canada, Chris has proven transformational expertise in sales strategy and execution.
Steve Sacks joins HGS as the Senior Vice President of Sales and Business Development with a mandate to meet the aggressive revenue growth targets of HGS in the North American markets. He has over 20 years of sales experience in the BPO Industry with leading names, such as EDS, Accenture, Teleperformance, Pricewaterhouse Coopers, and Ernst & Young where he managed the domestic, nearshore and the offshore outsourcing business partnerships.
Jaime Nunez joins as Senior Vice President, Operations and IT for HGS USA. With an overall experience of 25 years, he has recently served as the Chief Operating Officer and Chief Technology Officer for a leading BPO provider, where he led the global transformation of the company's core business, resulting in Operational and IT excellence. Prior to that, he worked with the Citi Group as the Managing Director of Global Customer Service and Client Delivery for call centers across the US, South America, Europe, and Asia— including China, the Philippines and India.