Weekly Updates
WNS buys Fusion Outsourcing to enter S Africa
BPO services provider WNS Ltd has bought South Africa’s Fusion Outsourcing Services, establishing a foothold in the key emerging market.
More news
Column
BPOs want police to relax security norms
The thriving BPO industry in Delhi and the National Capital Region (NCR) virtually admitted to logistical problems.
Knowledge Centre
“India is now a strong offshore base for the company”
Nimish Soni, Executive Director, Offshore Services – Asia, Xchanging talks to BPOWatchindia about the new focus, and business growth for the company in the coming months
Serco renews BPO contract with Australian Taxation Office
The five-year contract is valued at about A$140m and has two one-year extension options, the company said in a statement.
Trends
Will rural BPOs realize Gandhi's dream?
Mahatma Gandhi's dream was to empower Indian villages by making them economically sound and reducing their dependence on the money from the cities. Therefore he had suggested the creation of jobs via the 'Khadi' route that could employ thousands of people in a form of cottage industry.
Interview
The Sub-prime impact on Indian economy
While India is not as dependent on external markets as several other developing countries, this cannot but have a dampening effect on export growth....
Life Style
After Oz success, Sundaram Business Services has UK in the cross-hairs
UnitedLex appoints Joginder Yadav as Senior VP
Cab industry's criminal links to the fore
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